IDENTITY | OUR PURPOSE

PHILOSOPHY | VALUES | COMMUNITY & GUARDIANSHIP
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OUR RAPUNGA WHAKAARO

OUR PHILOSOPHY & VALUES

BUILT INTO THE DNA OF OUR OPERATION IS A DEEP DESIRE TO GIVE BACK.

TAPATAHI | INTEGRITY

AUAHA | CREATIVE

KAIRANGI | EXCELLENCE

TE HAUORA | HEALTH

TE HAUMARU | SAFETY

TE AROHA | CARE

KAITIAKITANGA | GUARDIANSHIP

SINCE 2014, THE AGENCY HAS BEEN FOCUSED ON ONE THING, LEAVING EVERYTHING AND EVERYONE BETTER THAN BEFORE.

IT STARTS WITH AN UNCOMPROMISING COMMITMENT TO QUALITY, AND EXTENDS TO THE WAY WE CARE FOR OUR PEOPLE, OUR COMMUNITIES, AND THE ENVIRONMENTS WE WORK IN

Built into the DNA of The Agency is a deep desire to give back. Our values, intricately woven together, guide every decision and action we take. They ensure that while we achieve success in our work, we remain grounded in integrity, ethical conduct, and continuous improvement.

By living these values, we aim to leave a positive and lasting impact always doing what is right and leaving things better than we found them for our clients, our team, and our communities.

We are committed to conducting our business with honesty, transparency, and authenticity. While we meet all regulatory requirements and maintain ISO45001 certification, our standard goes beyond compliance. We have built a culture that embodies these values across every part of our operations, creating a deeper and more considered approach to safety and responsibility.

Our clients sit at the heart of everything we do. We work alongside them at every stage, guiding and supporting their journey with care and clarity. Drawing on our experience and expertise, we aim to be the calm in the storm delivering projects that leave our clients with confidence, trust, and assurance.

We embrace innovation as a cornerstone of how we grow and improve. In an industry that is constantly evolving, we continue to learn, adapt, and refine our approach. By combining experience with a strong understanding of health and safety legislation, we are able to develop thoughtful, tailored solutions that deliver better outcomes even on the most complex projects.

Kaitiakitanga — guardianship — is deeply woven into who we are. It shapes the way we work, the way we care for our land, and the way we think about the future. Through this commitment, we strive to protect Aotearoa, leaving no trace behind so future generations can continue to enjoy every part of this whenua.

The Agency Corp - Values

TAPATAHI | INTEGRITY – AUAHA | CREATIVE – KAIRANGI | EXCELLENCE –
TE HAUORA | HEALTH – TE HAUMARU | SAFETY – TE AROHA |
CARE – KAITIAKITANGA | GUARDIANSHIP

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OUR HAPORI & KAITIAKITANGA

OUR COMMUNITY & GUARDIANSHIP

LEAVING A BETTER WORLD

Doing things right and leaving things better for the next generation sits at the heart of how we work. While this is reflected in our approach to asbestos removal, it goes far beyond the work itself.

At The Agency, care is not something we add on — it is part of who we are. We treat our people like whānau, we work with intention to protect the environment, and we actively give back to the communities around us. This is a big part of why we exist.

As a Māori-owned organisation, the value of kaitiakitanga — guardianship — is deeply woven into our fabric, shaping how we care for our people, our whenua, and our communities.

CARE FOR OUR PEOPLE

Our team is our whānau, in all things.

We invest in their growth, support their development, and foster a culture grounded in respect and genuine care. Not only is this the right thing to do, it builds a team we can rely on one that takes pride in the work and in looking out for each other.

When it comes to health and safety, we hold ourselves to a higher standard. Every decision is made with the intention of ensuring our people return home safe.

We are equally committed to creating pathways for growth. Through ongoing training and development, we support our team to build their capability — with the goal of achieving at least a COC Class B licence across our workforce.

KEEPING OUR RESPONSIBILITY FRONT OF MIND

We operate in an industry that creates waste. Because of this, we remain constantly aware of the responsibility we carry to our people, our communities, our country, and the environment.

Kaitiakitanga guides how we respond to that responsibility. It influences the way we plan, the way we work, and the decisions we make on every project.

As a Māori-owned business, we are proud to hold ourselves to a higher standard. We aim to lead by example within our industry showing that it is possible to deliver practical outcomes while still caring for our people, our land, and the legacy we leave behind.

GIVING BACK

Just as we care for our people and the environment, we are equally committed to giving back to our communities.

This commitment is grounded in the belief that strong communities are the foundation for a better future. Whether close to home or further afield, we take pride in playing a role in supporting and strengthening the places and people around us.

The strength of our global contributions is built on the foundation of our local efforts.

Within our communities, we support initiatives that bring people together — from toy drives that create moments of joy for tamariki, to local sports teams that foster confidence, teamwork, and leadership. At a national level, we contribute to organisations supporting cancer research and care, helping drive meaningful change where it matters most.

Beyond this, our commitment extends internationally. We remain involved in school-building projects, disaster relief support, and initiatives that help communities recover and rebuild in times of need.

Our involvement in these efforts is deeply woven into our values.

Through trusted partnerships, we have been able to repurpose reclaimed materials to support the construction of villages throughout Fiji, contribute to emergency housing initiatives in Tonga, and assist in building early childhood centres and schools in Kenya. These efforts are focused on creating long-term impact — empowering communities and supporting future generations through opportunity and education.

Each contribution, whether local or global, reflects our commitment to Te Aroha (care) and Kaitiakitanga (guardianship).

Together, these values guide how we give back — ensuring that everything we do contributes to something greater, leaving a positive and lasting impact on the people, places, and communities we are privileged to support.

The Agency Corp Ltd TM

LET US HELP YOU LEAVE NO TRACE BEHIND